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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Peters

October 15, 2024

5  out of  5
rating by Michael Peters
"Clarissa help me with my business insurance her office was down the street from my home. She assisted me with my insurance needs and was very friendly and patient. Anytime I needed extra document she gave them in a timely manner and returned emails promptly. I highly recommend her for yor insurance needs"
We responded:
"Hi Michael, thank you for taking the time to leave a review. We look forward to helping you with your insurance needs in the future. Please let us know if there is ever anything we can do to help!"
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Susan Whitehouse

September 19, 2024

5  out of  5
rating by Susan Whitehouse
"I am so glad I called State Farm yesterday and very fortunate to have Clarissa answer the phone and help us with a new policy for our Auto/Home. She explained some options and she found what we needed. Saved us money as well. Thanks again Clarissa - you are great!."
We responded:
"Susan, thank you for taking the time to leave us a review. It is our pleasure! We look forward to continuing to serve you in the future. Please let us know if there is ever anything we can do to help."
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Krissy Doble

July 22, 2024

5  out of  5
rating by Krissy Doble
"It was an absolute pleasure to work with this Insurance agency. Clarissa was extremely helpful and was so kind and supportive through the whole process to making sure I had everything I needed along with a price I was able to afford. My father and I stopped in the next day and everyone greeted us just like family. It’s refreshing to have an agency that demonstrates such customer service that didn’t make you feel like another face in the crowd. Thank you Clarissa and Tom you guys have been wonderful."
We responded:
"Krissy, thank you for stopping in. It is our pleasure to help you with your insurance needs...to us you ARE family! Please let us know if there is ever anything we can do to help! Thank you!"
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tracy miskowitz

July 1, 2024

5  out of  5
rating by tracy miskowitz
"These five stars belong solely to Clarissa, a dedicated employee at the Hollandsworth Agency in Spanaway, Washington. Please allow me to elaborate. My dear friend and ex husband, Michael Miskowitz, passed away on February 17th of this year. I was with Mike in Washington state for 4 months, serving as his caregiver and executor of his will. Other than a week, I accomplished all of Mike’s affairs on my own, no one physically present to support me. I quickly learned about noncommittal reliance on Mike’s family and friends. Not only was I grieving, but I was managing his funeral, probate for his house and property, his financials, sorting, packing, and hauling a lifetime of possessions to sell his home. It was a traumatic experience. During this process, Mike’s mortgage company, Rocket Mortgage, had required verification of his homeowners insurance with State Farm. In early March, a conference call transpired between myself, a State Farm representative from headquarters, and a mortgage rep. It was agreed that I would pay a portion of a six month premium for approximately $133. All was settled until Rocket Mortgage, in late April, notified me that Mike’s homeowners insurance lapsed. The $133 premium was unacceptable to the State Farm premium regulations. Messages were being left on Mike’s cell phone and landline. They had been disconnected after his death, but my cell phone was accessible in your records. It was assumed by your agency that I had left Washington state, even though I walked into your Bethel Station office to directly hand over his death certificate and make a payment. The policy lapsed, and I now owed the mortgage company $250. Clarissa was hugely empathetic to my situation and frustration. I can not express in words how understanding and supportive she was when I was all alone, and my emotions were raw. She was professional during conference calls with Rocket Mortgage, yet she was compassionate through my tears on a very personal level. Her communication skills are off the charts. Her lightning speed response to my concerns was incredible. She was prompt and attentive at all times, whether in a text, a phone call, or an email. She was truly a blessing for me during the darkest moments in my life. I want your agency and headquarters to recognize Clarrisa’s immense value as a representative for State Farm. She is so deserving of this recognition. With abundant gratitude, Tracy Miskowitz"
We responded:
"Thank you for taking the time to leave us this review, Tracy. Our condolences to you for the loss of Mike. What a whirlwind you must have been through in dealing with all of his affairs. We will certainly share this shining review with Clarissa, so glad that she could be of such help to you during such a difficult time. Having a local office really gives us the opportunity to connect with our policyholders on a personal level and we are so glad that Clarissa was able to be that for you. Thank you again, Tom Hollandsworth & Team"
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Ken Olson

May 7, 2024

5  out of  5
rating by Ken Olson
"I recently moved to the area and wanted a local agent to handle my auto and renter's insurance needs. I anticipated calling various agents and insurance companies to compare. I already knew approx. what price range the rates would be. After a conversation in Tom's office, I felt I found my new agent. Since then, I have stopped by his office for one reason or another. The office staff is always knowledgeable, and helpful! I am so glad I chose Tom Hollandsworth as my insurance agent. I believe he has my best interest when we do business."
We responded:
"Ken, thank you for your review! We certainly appreciate you and your business. Please stop in any time you are in need of assistance. We look forward to continuing to help you with any of your insurance needs in the future."
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Denise Funk

April 3, 2024

5  out of  5
rating by Denise Funk
"We have had State Farm with Tom Hollandsworth for over 20 years and I have to say it is a pleasure knowing that our insurance needs are met! Annette is the most knowledgeable person I just call and she sets you right up with the right insurance! Thank you guys for taking care of me and my family!"
We responded:
"Thank you for your sweet review, Denise. We sure are happy to help you and appreciate your loyalty! Please send any of your friends and family our way...we love referrals and would love to help them with their insurance needs as well."
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Claire Jansen

January 18, 2024

5  out of  5
rating by Claire Jansen
"Answered my question and corrected what needed to be done while on the phone"
We responded:
"Thank you, Claire! We are always here and happy to help!"
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TODD BARNERT

October 10, 2023

5  out of  5
rating by TODD BARNERT
"I’m glad she picked up the phone secretary was kind quick and to the point a few questions and you know that she’s taking care of you not a computer not a scam but a real insurance agent🙉🙈🙊"
We responded:
"Thank you for your kind words, Todd. We are glad to pick up the phone and help with any and all questions and insurance needs!"
Profile photo of D B.

D B.

September 16, 2023

5  out of  5
rating by D B.
"One of the most honest and truthful people you will ever meet. Always looking out for his clients needs. We appreciate his honesty and friendliness immensely."
We responded:
"Thank you for your review! Always happy to help with any and all of your insurance needs."
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Bob Hinshaw

July 28, 2023

5  out of  5
rating by Bob Hinshaw
"Have had them for years and always been fair and honest. Quick to get things done."
We responded:
"Thank you for your 5 STAR review, Bob. We appreciate your business and look forward to continuing to help you with your insurance needs in the future!"
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Debbie Newton

May 31, 2023

5  out of  5
rating by Debbie Newton
"I have Tom’s as my on & off-road highway vehicles for years! They are always available, help when it counts, great rates, & very friendly. I would refer them to anyone who is looking for an insurance agent! Thank you for customer service!"
We responded:
"Debbie, thank you for taking the time to leave a review! We always appreciate referrals and we are looking forward to helping with your insurance needs for years to come. Please give us a call or stop in and say hello any time!"
Profile photo of Clarissa Oliva

Clarissa Oliva

May 11, 2023

5  out of  5
rating by Clarissa Oliva
"Tom Hollandsworth’s office is awesome; it’s an office environment that really goes above and beyond for its clients - they really care about each client as individuals. Tom really cares and cherishes the relationships he has with his clients as well. Five stars all the way."
We responded:
"Hi Clarissa! We take pride in taking great care of our policyholders. Thank you for your five star review...we sure appreciate you!"
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Mark Hollandsworth

May 11, 2023

5  out of  5
rating by Mark Hollandsworth
"Tom and his staff are so helpful and honest and have saved me a ton for my car insurance."
We responded:
"Mark, we are so happy to help! We appreciate your business. Call or stop in the office, any time."
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Kasey The Puppe Puppe

February 18, 2023

5  out of  5
rating by Kasey The Puppe Puppe
"Staff are friendly and helpful"
We responded:
"Hi Kasey, we appreciate you taking the time to leave us a review. Feel free to stop in the office or give us a call anytime. We appreciate your business!"
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MatthewandSamantha McMullin

February 9, 2023

5  out of  5
rating by MatthewandSamantha McMullin
"Tom is such an incredible insurance agent! He is knowledgeable and also extremely personable. He genuinely cares about your well-being every step of the way. He will always take the time to answer your questions and explain anything that you need more understanding on. You won't find anyone better than Tom with State Farm!"
We responded:
"Thank you so much! We appreciate your business and look forward to helping you with your insurance needs for years to come. Please let us know if there is ever anything we can do to help! - Tom Hollandsworth State Farm Agency"
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James Schmidt

September 6, 2022

5  out of  5
rating by James Schmidt
"I have had multiple vehicles and renters insurance with Tom for several years. The employees and Tom are always helpful, kind, and knowledgeable. I genuinely enjoy every interaction I have with Tom and his team."
We responded:
"Hi James, thank you for taking the time to leave a review. We are so glad to be able to help you with all of your insurance needs. Please feel free to call or stop in the office any time!"
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Haley Pike

May 23, 2022

5  out of  5
rating by Haley Pike
"Great customer service! So helpful and friendly."
We responded:
"Hi Haley, thank you so much for taking the time to leave a review. Please call our office if there is ever anything we can do to help!"
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Abby Park

April 4, 2022

5  out of  5
rating by Abby Park
"Very friendly and very helpful"
We responded:
"Hi, Abby! Thank you for taking the time to leave us a review. We appreciate you and look forward to continuing to help you with your insurance needs. Please feel free to call or stop by anytime!"
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Rocky Mountain 5-speed

October 15, 2021

5  out of  5
rating by Rocky Mountain 5-speed
"Very nice office staff. Very understanding and always willing to work with you."
We responded:
"We really appreciate that! Please let us know if there is ever anything we can do to help. Feel free to stop in our office any time."
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LastRonin47

September 10, 2021

5  out of  5
rating by LastRonin47
"In the early days of aviation there was a saying for when you got good information. They called it "Getting the straight dope." When life and limb are at risk, you definitely wanted the best information available, no frills, no double-talk. Tom has always given the straight dope without corporate speech or underhanded methods. Highly recommended for all my insurance needs."
We responded:
"Thank you very much for your kind words! We appreciate you and look forward to continuing to help you with all of your insurance needs! Please give us a call or stop into the office if there is ever anything we can do to help."
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Vaspavant

July 30, 2021

5  out of  5
rating by Vaspavant
"They helped us find the right plan and they were super respectful. I seriously recommend these guys if you want quality insurance."
We responded:
"Thank you, Vaspavant! We appreciate your business and look forward to helping you with all of your insurance needs in the future. Please let us know if there is ever anything we can do to help."
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Jane Ziegbe

July 30, 2021

5  out of  5
rating by Jane Ziegbe
"Very professional and extremely helpful. They explained everything clearly and worked with us to find a plan that fitted our needs perfectly!"
We responded:
"Hi, Jane. We appreciate your business and look forward to helping you out with all of your insurance needs. Please let us know if there is every anything we can do to help!"
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Scott Sharman

July 23, 2021

5  out of  5
rating by Scott Sharman
"Amazing people with your best interests in mind and give it to you straight. It’s nice to actually be able to talk to someone over the phone and not just get an automotive phone call with a robot like some other company’s."
We responded:
"Scott, thank you for your review! We appreciate your business and look forward to helping you with all of your insurance needs in the future. Please feel free to call or stop in if there is ever anything we can do to help."
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Zachary Jose

June 5, 2021

5  out of  5
rating by Zachary Jose
"I have had Tom as an insurance agent for years. Tom and his staff provide excellent customer service and are very prompt with their responses. They have always been willing to work with me when I needed it. I highly recommend them!!!"
We responded:
"Thank you for your comments, Zach! We appreciate your business and look forward to continuing to help you with your insurance needs for years to come."
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Jordyn Seelye

May 27, 2021

5  out of  5
rating by Jordyn Seelye
"My husband just switched us over from a different insurance agency and had nothing but glowing things to say about Tom and his wife, Jennifer. We look forward to a long-lasting relationship with State Farm. Thank you to you both, amazing people!"
We responded:
"Hello, Jordyn. Thank you for your comments. We look forward to serving you and your family with your insurance needs!"